Frequently Asked Questions
Everything you need to know about DTF North apparel and services.
What is DTF printing and how does it compare to traditional screen printing?
DTF (Direct to Film) printing involves transferring designs onto fabric using a heat-press mechanism. It offers superior color vibrancy, better durability through multiple washes, and allows for high-detail gradients that traditional screen printing often cannot achieve.
How long does shipping take for custom orders?
Most orders are processed within 2-3 business days. Standard shipping within North America typically takes 5-7 business days, while express options are available at checkout if you need your items sooner.
What are the care instructions for DTF North garments?
To ensure the longevity of your prints, we recommend washing garments inside out in cold water. Avoid bleach and fabric softeners. Tumble dry on low heat or hang dry for the best results.
Do you offer bulk discounts for wholesale or corporate orders?
Yes, we offer competitive tiered pricing for bulk orders starting at 20 units. Please contact our sales team via the 'Wholesale' page for a custom quote tailored to your project requirements.
What is your return policy for customized items?
Since custom-printed items are made specifically for you, we cannot accept returns unless the product arrives damaged or there is a manufacturing defect. For non-customized apparel, we offer a 30-day return window.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless and secure checkout experience.